Job Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Job Description

The U.S McOpCo Alignment   Supervisor supports the Strategic Alignment Manager and McOpCo Leadership Team in orchestrating the U.S. McOpCo strategy to life across the organization. This role requires strong analytical, communication, organizational, time management and creative skills. The Supervisor proactively drives exceptional visibility, alignment and engagement of the U.S. McOpCo narrative with key stakeholders through critical communication channels and strategic orchestration. The Supervisor is a strategic-thinker in identifying opportunities to integrate and sequence cross-functional work and in exploring relevant ways to deliver compelling messages that drive desired behaviors among stakeholders. The Supervisor is adept at understanding and synthesizing feedback in a face-paced environment. The position also collaborates with U.S. Media Relations on crisis and issue management, and Brand Communications to execute publicity campaigns. 

The position is based out of our global headquarters in Chicago, IL (West Loop) and is a hybrid role with the candidate expected to work from MHQ three days each week.

Job Responsibilities Include:

• Internal Communications. Draft written communications and produce and edit multimedia communications and videos using digital platforms to drive desired behaviors, with minimal oversight. Lead the Manager Office and Crew Room communications, staff meetings and special events and webcasts. Support the analysis of digital communication effectiveness and contribute to recommendations for improvement. Cultivate innovative ideas that inspire key audiences to achieve successes in business priorities, harvest results and then celebrate successes. Leverage knowledge of social media platforms for McOpCo communications.
• Executive Communications. Draft PowerPoint presentations, monthly and quarterly performance messages and video scripts and speeches for the McOpCo VP. Maintain and activate McOpCo communication calendar and proactively draft leadership messages based on the calendar.
• Orchestration and Campaign Coordination. Work with Chief of Staff and MLT to identify key business priorities across each function, and then weave them together into powerful campaigns to drive change across the business, working with leadership to measure results and impact.
• Stakeholder Engagement. Meet all deadlines and anticipate when stakeholders will need information. Manage stakeholders so all key parties have information at the right time for preparation. Partner with field Public Relations Managers to coordinate issues and crisis responses. Inform McOpCo leadership of urgent issues for appropriate corrective actions and collaborate with the Media Relations team on media response strategy. Lead with Curiosity and Growth-Mindset, seeking feedback from all stakeholders, prioritizing feedback and adjusting plans based on input.
• Project Support. Coordinate tests that McOpCo is tasked with executing. Be a reliable, trusted problem-solving partner to MHQ partners to collect and communicate results and strategically implement the tests. Frequently update all stakeholders on the status of tests.

Benefits eligible : Yes
Bonus eligible : Yes
The expected salary range for this role is $87,050 - $108,810 per year.
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications

• Proven experience in corporate communications, event planning, or training and development, preferably within an organization with a widely dispersed employee base.
• Strong written and verbal communication skills.
• Good organizational and time management abilities.
• Familiarity with digital communication tools and platforms.
• Strong interpersonal skills and the ability to work collaboratively.
• Attention to detail and a willingness to learn.
• Experience with Campaign Management / Change Management, Executive Communications (speeches and PPTs), Issue Management / Publicity Campaigns, Video production / Editing Skills, Social Media Platforms and program and stakeholder management.

Additional Information

Benefits eligible : This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible : This position is eligible for a bonus, calculated based on individual and company performance.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected] . Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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