We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
Do you love travel and enjoy helping others plan their dream vacations? We're looking for motivated individuals to join our team as Remote Travel Planners! This is a fantastic opportunity to turn your passion for travel into a flexible and rewarding career while enjoying...
...Industrial Color is looking for a creative operations manager to partner with our client, a luxury beauty brand. This role will support the creative leadership team, processes, and the day-to-day management of special projects.They will manage efficient workflows within...
Job Summary As a Digital Marketing Specialist, you will play a crucial role in developing and executing marketing strategies that drive... ...offers the flexibility of being fully remote and can be part-time or full-time, allowing you to contribute to our mission from anywhere...
...distribution of overall UP&E, region, account, film release, and seasonal based reporting and performance recaps, and high-level insights on trending, key drivers, and comparisons to internal and external benchmarks. Prepare presentations and read-outs to internal...
...~401(k)~ Dental insurance ~ Health insurance ~ Training & development ~ Vision insurance Experienced Home/Business Integration Technician Job Summary: Do you have a passion for excellence in home and business technology? Do you love to problem solve...