Job Description

Function: The Store Manager will create and maintain a pleasant and hospitable work environment, fostering excellent customer relationships to motivate staff and meet sales goals.

• Responsible for creating a pleasant and hospitable work environment and maintaining good customer relationships. 
• Be well-versed in and ensure compliance with accounting, employee, and store policies. 
• Meet sales, production, and expense budget goals to maintain a profitable operation. 
• Ensure that all production is taken from the back room and properly displayed on the sales floor. 
• Receive applications, participate in interviewing applicants when needed, and recommend applicants for employment to the Administrator, Store Supervisor, or designate. 
• Conduct regular evaluations of store personnel, identifying performance strengths and areas of development.
• Recommend training as necessary. Prepare written warnings as needed. 
• Conduct monthly staff and safety meetings. 
• Ensure that all safety measures are consistent with The Salvation Army policy and Government regulations, and all personnel are complying. 
• Schedule all sales associates (and unpaid staff) to ensure complete coverage in the store at all times. Post weekly work schedules for all store personnel. This must include assignments, breaks, vacations, and other relevant events. 
• Review and approve timecards and paid time off for employees each pay period by the required deadline. 
• Responsible for ordering merchandise to keep the store well-stocked. Ensure all merchandise is “ragged out” and colorized by the Territorial ARC Rag Out Calendar. 
• Provide training, direction, and supervision for new employees along with retraining for all personnel, as necessary. 
• Responsible for the proper accounting and banking of cash receipts at the end of the business day. Safeguard cash at all times. 
• Ensure that all paperwork and sales reports are completed and forwarded to the finance department daily. 
• Attend manager meetings and keep store personnel informed of new policies and directives. 
• Responsible for the protection of property and buildings. Report safety hazards, property damage, and personal injuries to Administrator, Store Supervisor, or designee. 
• Other duties as assigned by the immediate supervisor and/or Administrator.

Qualifications: 

• High school diploma or equivalent. 
• Experience in sales. 
• Ability to lead, manage, and motivate others.
• Ability to read and interpret simple income and expense reports.
• Good communication skills. 
• Must possess a valid driver’s license with an acceptable DMV record 

For more than 100 years, The Salvation Army has operated rehabilitation facilities across the country that provide help and hope to individuals with a variety of problems, including issues relating to substance abuse. Our charitable residential programs offer spiritual, emotional, and social assistance in an environment designed to help participants live healthy, fulfilling lives.

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