Job Description

Job Description and Duties

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

The Employment Development Department (EDD) is seeking a highly motivated and experienced leader to serve as Staff Services Manager I (SSM I) for the Policy Review and Improvement Unit, a key unit within the Policy and Legislative Group of the Disability Insurance (DI) Branch, Central Office Division. Under the general direction of the Policy and Legislative Group Manager (SSM II), the SSM I will lead, supervise, and manage a team of professional analysts responsible for conducting regular, systematic reviews of policies, statutes, codes, and regulations that govern California’s State Disability Insurance (SDI) programs and recommend improvements to ensure that those are relevant, consistent and effective for the Californians. This role is critical to ensure that all program policies, laws and regulations are not only compliant with existing laws and government directives but are also aligned with the department’s operational goals, internal governance standards, and evolving public needs. In this dynamic and high-impact role, the SSM I ensures that policy review and improvement activities are data-informed, legally compliant, operationally relevant, forward-looking, effective, and equitable.

The SSM I drives policy modernization by identifying legislative gaps, redundancies, or inefficiencies, and leads the team in preparing legal and policy analyses to recommend improvements, legislative or regulatory proposals, policy statements or memos. As a policy subject matter expert, SSM I provides strategic guidance and support to program areas, legal counsel, executive leadership, and field operations teams. The incumbent will serve as a liaison with other state departments, legal offices, and Disability Insurance/Paid Family Leave program experts nationwide to monitor legislative updates, regulatory trends, and industry best practices, ensuring the department remains proactive and responsive in its policy approach.

This is an ideal opportunity for a strategic thinker and proven leader with expertise in legislative and regulatory processes, policy review, policy life cycle, legal writing and communication with State/Federal Agencies, Office of Administrative Law (OAL), CUIAB, to shape the future of disability insurance programs that impact millions of Californians.

This Position is eligible for hybrid telework, which is subject to change, under EDD's telework policy. California Government Code Section 14200 requires employees to reside in California to telework.

Will consider candidates who are located throughout the State of California.

This position is headquartered in the Central Office in Sacramento, near light rail; with multiple field office locations across the state of California

Employees are required to report to to one of the following locations for their in-office days:

• Sacramento County: 800 Capitol Mall, Sacramento, CA 95814
• San Diego County: 9246 Lightwave Ave., Suite 300, San Diego, CA 92123
• Riverside County: 1190 Palmyrita Ave., Suite 100, Riverside, CA 92507
• Fresno County: 2555 S. Elm. Ave, Fresno, CA 93706
• Fresno County: 855 M St., Suite 810 Fresno, CA 93721
• Fresno County: 2550 Mariposa St., Room 1080 A, Fresno, CA 95928

Travel expenses to and from the assigned headquarters/office are the responsibility of the employee.

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click  her e to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the .

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Special Requirements

It is strongly encouraged to apply through your CalCareer Account at .

Please only submit ONE application.  Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678.  This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment

To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

Click the examination link below for more information and to take the exam:

For more information about the State hiring process,  click here . To watch tutorials on how to apply for a State job,  click here .

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 12/26/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Employment Development Department

Mail In Address

Attn: Job Control #501967

Human Resource Services Division, MIC 54

PO Box 826880

Sacramento , CA 94280-0001

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Employment Development Department

Drop Off Address

Attn: Job Control #501967

EDD/Human Resource Services Division

1416 9th Street, 1st floor lobby

Sacramento , CA 95814

08:00 AM - 04:30 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Degree/Diploma
• Statement of Qualifications -
  A Statement of Qualifications (SOQ) is Required.
  Please see “Statement of Qualifications Requirements” section for more information about the SOQ.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

Benefit information can be found on the CalHR website,  , and the CalPERS website,  .

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website:

Hiring Unit Contact:
Rajinder Singh Kalsi
(916) 750-7452
[email protected]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 654-8434
[email protected]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications Requirements

A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing.  The SOQ is not a resume or cover letter.

Interested individuals MUST submit a Statement of Qualifications (SOQ) along with the application. The SOQ must address the two questions listed below to indicate how your education, knowledge, training, experience and skills meet the minimum and desirable qualification for this position. The questions should be numbered and answered in order. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing and should be no longer than two (2) pages in length, single-spaced, 12pt. font.

Please note: Application packets received without an SOQ will not be considered.

1. Describe your  Knowledge and Skills related to review, analysis, evaluation and interpretation of laws, codes, regulations & policies and writing legislative/regulatory proposals, memos, bill analysis, implementation plans, policy write-ups, policy statements and important communications at an enterprise level. Detail your experience and/knowledge of Legislative, Regulatory & Judicial Process, Policy Life Cycle, Gap or impact analysis to take subsequent remedial improvement steps/decisions and share the outcome of such improvements.
2. Describe your Knowledge, Skills and Ability to work with cross-functional teams to manage multiple projects in fast paced setting and demonstrated communication skills(both written and verbal) to collaborate with executive management, other state agencies, Office of Administrative Law(OAL), Legislative Affair Office, Administrative & Judicial Courts and its officers and stakeholders.

Important: Resume's do not substitute for SOQ.

Job Tags

Permanent employment, Full time, Work at office, Remote work,

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