Job Description

About Envoy

Envoy’s workplace platform has redefined how companies welcome visitors, improve the onsite experience, book desks and meeting rooms, manage deliveries, and access accurate and unified workplace data in 16,000 locations around the globe by designing products that solve common workplace problems.

Envoy provides a simple way to manage your complex safety, security, and compliance needs across all your workplace locations—wherever you need to bring people together.

Rely on smart, automated solutions to common workplace problems, like freeing up unused space and eliminating repetitive tasks. Not only does this allow you to make the most efficient use of your space and resources, it frees up your team’s time to focus on the work that matters.

With Envoy’s intuitive technology that employees actually enjoy using, you can create a great workplace experience that fosters community and togetherness by making it easy for teams to coordinate working onsite.

Unlike companies that offer disconnected workplace solutions and disparate (and often imprecise) data sources, Envoy’s platform provides accurate, comprehensive, and unified workplace data so you can make informed business decisions. Envoy’s integrated solutions pull data from multiple sources to ensure that you always have the most accurate data available.

For more information, visit Envoy.com.

About the Role

A Product Manager at Envoy is charged with influencing, inspiring, and leading teams to build products and features customers use and love while contributing positively to Envoy's business. We aspire to have inspired and well-informed teams because we believe our best solutions won't come from any person. As such you'll be a leader, facilitator, orchestrator, and teammate.

We are seeking a dynamic and experienced Senior Product Manager to lead the development and execution of our platform that serves both internal teams and external customers and partners. The platform is at the core of interfacing our Envoy products with various hardware and software products and systems within the productivity, workplace, and facilities ecosystem. You will be responsible for driving the product strategy and roadmap, ensuring that the platform meets the needs of our customers, partners, and business.

This role focuses on our developer users. They integrate hundreds of third party tools into Envoy to do things we haven’t even imagined. Some of today’s use cases include unlocking doors remotely, integrated temperature check sensors and managing wifi systems.

They use best in class APIs, webhooks, SDKs to interconnect our products to the world. They care about JSON versus GraphQL, performance and clear documentation and being able to do powerful things with Envoy that we haven’t even dreamed up yet. This role will lead the APIs and tools we develop for developers, and build a healthy ecosystem of innovations on the Envoy platform.

This role also supports our business for large multinational customers who operate with dozens of different tools they integrate into the Envoy platform. Beyond that, this role helps our systems scale and our products be used in millions more workplaces, with new and interesting innovations in smart office spaces, data platforms, and supporting in-office presence capabilities.

This is a hybrid position that requires at least 3 days a week (Tuesday - Thursday) in our San Francisco HQ.

You Will

Product Sense and Strategy

• Defines and owns the entire platform roadmap; setting and delivering against OKRs and KPIs in support of company goals.
• Works with the CPO to define the platform strategy. Deeply understands the customer and ecosystem landscape, synthesizing inputs across research, customers, and partners to identify opportunities and unlock growth.
• Effective at prioritizing and balancing longer-range opportunities and risks with near-term execution focus.

Product Execution

• Lead the development and maintenance of SDKs, APIs, and other developer tools, ensuring they are well-documented, easy to use, and aligned with industry best practices.
• Collaborate with external partners, third-party developers, and developer communities to foster collaboration and drive ecosystem growth.
• Owns delivery and stewardship for the product and platform, representing all of our target customers and geographies.
• Will effectively manage stakeholder communication across the go-to-market organization and the entire company.
• Will work effectively with Product Marketing leadership to collaboratively define and execute go to market strategies.
• Oversee the integration of the platform with various hardware and software products and systems within the workplace and facilities ecosystem.
• Ensure seamless interoperability between the platform and third-party solutions, optimizing performance and user experience.
• Identify and address technical challenges related to integration, scalability, and security.

You Are

• Someone with extremely high standards. You’re practical and know perfect is the enemy of the good, but you aspire for us to be great. You care deeply about the quality of our work and our team.
• An Owner. You act with and teach appropriate urgency when the situation calls for it. You feel personally accountable and responsible. You proactively look for problems and inefficiencies and find elegant solutions before they become major issues.
• Fast-paced. You love the speed and impact you have on startups.
• Empathetic, a great listener, and observer. You know there might be differences between what customers say and do and are able to use both what you hear and what you see to deduce the actual pain they're experiencing. You actively build relationships with your teammates to better understand their work and partner with them.
• Insanely curious. Before you even consider a solution, you want to understand and clearly articulate the problem. And when devising solutions, you seek and value input from as many sources as possible and work as a servant leader in your team to create products that delight. You are passionate about defining goals and metrics and other ways to know it's working and solving customers' problems once deployed.

You Have

• 5+ years of product management experience, with a focus on SaaS platforms, workplace technology, or facilities management.
• Software engineering experience.
• Proven track record of successfully launching and scaling complex software products that interface with hardware and software systems.
• Proven ability to navigate complex, technical, cross-functional projects from inception to completion.
• Experience working on or closely with a product development team, including knowledge of Agile software development processes.
• Excellent communication and writing skills.
• BA/BS in Computer Science or related field

Nice to Have

• Masters Degree

Compensation description 

Envoy's compensation package includes market competitive salary, equity for all full time roles, and great benefits. If you are located in San Francisco Bay Area, our expected cash compensation for this role is $190,000 - $214,000 (Annually).Final offers may vary within the range provided based on experience, expertise, and other factors.

If you have any questions related to compensation, please contact Recruiting after you apply.

#LI-Hybrid

By applying for this position, you acknowledge that you have fully read and understand the job requirements and received the Envoy Privacy Notice for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Envoy to process your application. Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law.

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