Job Description

Title: Sales Support Specialist 

Location: Remote 

Reporting Structure: Reports to Director of Sales with daily oversight/activities at the direction of designated Regional Sales Manager(s).  

EAM-Mosca Corporation, Hazle Township PA, a dynamic market leader in end-of-line packaging solutions, is seeking a highly motivated individual as a key contributor to the commercial sales team.  The Sales Support Specialist oversees follow-up communication with potential customers, documenting progress on opportunities, and working together with the Regional Sales Manager in the analysis of opportunities and delivery of results. In addition, this person will be a key player in the sales process, assisting the Regional Sales Manager in the presentation, negotiation and documentation of opportunities and sales to prospective clients and key accounts. 

To be successful, this person should exhibit exemplary communication, organizational and problem-solving skills to support internal and external stakeholders with a high degree of professionalism. 

This position is designed to groom future field sales personnel for EAM-Mosca Corporation - promotion from Sales Support Specialist to Regional Sales Manager may require relocation. 

Company Summary 

EAM-Mosca Corporation is a privately held business and retains a unique, focused, entrepreneurial culture. The company has a blue-chip client base of successful North and South American manufacturing companies and has a portfolio of products applicable to a variety of end-use markets. EAM-Mosca Corporation is a full-service systems provider for machinery, strapping, service, and parts to an ever-increasing customer base. This approach has allowed them to enjoy significant growth for over 40 years. 

Role and Responsibilities: 

• Prospecting new customers and target industries. 

• Conduct customer visits, follow-up calls and monitor sales process from start to closing. 

• Provide broad administrative/organizational sales support within EAM-Mosca. 

• Inform Regional Sales Manager of new business opportunities in the area.  

• Provide customer portfolio and business relationship management within Salesforce CRM. 

• Analyze the packaging requirements of potential and/or current customers. 

• Prepare technical/economic proposals (TCO), conduct sales presentations and follow-up. 

• Represent EAM-Mosca in a highly professional manner on customer visits, as well as at live and virtual meetings and events. 

Profile and Background:  

• Bachelor’s Degree and/or engineering background preferred. 

• Recent college graduates are encouraged to apply.

• Proficient in Salesforce, Microsoft Office (Outlook, Word, Excel, PowerPoint) - MS SharePoint and Teams experience a plus. 

• Excellent communicator with the ability to interact with individuals on all levels within an organization. 

• Team oriented, highly adaptable and able to balance priorities and timelines. 

• Highly motivated, with a commitment to professionalism and strong attention to detail. 

• Interested and engaged in learning new skills. 

• Confident and able to make sound decisions. 

• Self-motivated, demonstrates an elevated level of initiative and the ability to work independently. 

• Solid research and analytical abilities. 

• Problem solver, oriented toward providing solutions to our customer base. 

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