Lead, SCADA Practice Job at DELTA UTILITIES SERVICES, LLC, New Orleans, LA

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  • DELTA UTILITIES SERVICES, LLC
  • New Orleans, LA

Job Description

JOB SUMMARY/PURPOSE

Delta Utilities is seeking a SCADA Practice Lead to oversee the strategic direction, technical governance, and operational integrity of Supervisory Control and Data Acquisition (SCADA) systems supporting Gas Operations. This leadership role will drive innovation in real-time systems, ensure compliance with safety and regulatory standards, and serve as a critical liaison between IT, engineering, gas controllers, and executive management.

*This position could be hired at a Lead or Manager level role.

ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

Strategic Leadership

  • Lead the vision, development, and execution of Delta’s SCADA strategy across Gas Operations.
  • Define and maintain SCADA architecture standards, roadmaps, and integration practices in alignment with enterprise goals.
  • Coordinate with executive leadership on capital project planning, risk assessment, and modernization initiatives.

Operational Excellence

  • Oversee day-to-day performance, availability, and reliability of SCADA platforms (e.g., OSI Monarch or equivalent).
  • SCADA systems troubleshooting & optimization
  • Direct root cause analysis and resolution of SCADA-related incidents, alarms, and data discrepancies.
  • Lead and manage critical system patching, version upgrades, disaster recovery exercises, and cyber-hardening activities.
  • Support operations during hazardous weather, natural disasters, critical infrastructure incidents, and emergency response incidents.

Governance & Compliance

  • Establish and enforce technical standards, SOPs, and documentation across SCADA environments.
  • Ensure adherence to PHMSA, NERC CIP, and other relevant gas utility regulations and security frameworks.
  • Monitor audit readiness and lead response efforts for system inspections and regulatory reviews.

Cross-Functional Collaboration

  • Serve as technical liaison between SCADA, GIS, AMI/AMR, Quorum ETRM, IT, Engineering, and Field Operations.
  • Support integration of telemetry and smart metering (e.g., Itron) with SCADA for operational intelligence.
  • Champion data-driven decision-making by enabling analytics and historian integration.

People & Vendor Management

  • Mentor SCADA engineers, analysts, and support staff to build internal capability.
  • Lead consultant and vendor engagements for SCADA hardware, software, and cybersecurity tools.
  • Manage vendor SLAs, procurement planning, and system lifecycle contracts.

MINIMUM REQUIREMENTS

Minimum education required of the position

  • Bachelor’s degree in engineering, Computer Science, Industrial Control Systems, or a related field.

Minimum experience required of the position

  • 5+ years of experience in SCADA operations, preferably in natural gas or energy sectors.
  • Deep understanding of SCADA protocols (DNP3, Modbus, OPC UA), RTUs, PLCs, and telemetry systems.
  • Hands-on experience with SCADA platforms (e.g., OSI Monarch, Ignition, Geo Scada, or equivalent).
  • Experience with OT cybersecurity frameworks and SCADA network architecture.

Minimum knowledge, skills and abilities preferred of the position

  • Advanced degree or certifications (CISSP, GICSP, or similar).
  • Familiarity with gas distribution network operations and regulatory environments (e.g., PHMSA).

Any certificates, licenses, etc. preferred for the position

  • None

Physical Requirements

  • Able to operate a personal computer, either desktop or laptop.
  • Able to sit for extended periods of time.
  • Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment.
  • Able to exert up to 50 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.

Working Conditions

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

  • Perform other job-related duties as assigned, within your scope of responsibilities.
  • Job duties are performed in a normal and clean office environment with normal noise levels.
  • Work is predominately done while standing or sitting.
  • The ability to comprehend, document, calculate, visualize and analyze are required.
  • Able to work regular hours, with occasional overtime.
  • May be required to remain in the service area during emergency events and assume responsibilities assigned by the company to aide in restoration efforts.

About Delta Utilities

Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States.

Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025.

Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.

Learn more at  .

Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.

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Job Tags

Work at office, Local area,

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