Lead Administrative Support Assistant Central Office Job at Missouri State Department of Corrections, Jefferson City, MO

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  • Missouri State Department of Corrections
  • Jefferson City, MO

Job Description

Job Summary - Why you’ll love this position

A position in the Missouri Department of Corrections is more than a job. It's a calling. Corrections employees transform lives, equipping Missourians in the criminal justice system with the skills they need to contribute to their communities, inside and outside our walls. More than 95 percent of people who enter the prison system ultimately are released. We want to make sure they’re good neighbors.


We offer great benefits!
Missouri State Employee Retirement System / Deferred compensation plan / Health insurance (medical, vision, dental for employees and family) / Paid life insurance / Long-term disability insurance / Cafeteria plan / Paid holidays / 10 hours annual leave per month / 10 hours sick leave per month / Uniforms provided when required / Pre-service and in-service training / Access to credit union / Direct deposit of paycheck (required) / Employee health, wellness and safety initiatives / MOST 529 College Savings Program. The Missouri Department of Corrections is an equal opportunity employer and a drug-free workplace.

Responsibilities - What you’ll do

This position will assist primarily with support duties related to source document and benefit related tasks associated with obtaining Birth Certificates, Social Security Cards, Non-Driver Identification Cards as well as will assist with Medicaid, Social Security Disability, SNAP, etc. related processing.


Serves as office manager directing a variety of support functions; plans/assigns/directs/coordinates the activities of a large office staff directly or through supervisors/exercises delegated authority in the selection/training/assignment/evaluation of employees

Performs independent functions; application of technical expertise/specialized program knowledge/ organizes/implements program activities/confers with management regarding program status and issues

Provides complex administrative assistance/represents the supervisor at staff or other meetings/ recognizes manager’s and staff priorities/schedules meetings/coordinates logistical arrangements for program, agency, inter-agency efforts

Oversees/ensures the accurate, timely preparation/review/posting/processing of a variety of fiscal, payroll, personnel, purchasing, and related documents

Recommends changes in operational policies/procedures for approval by supervisor/prepares and communicates instructions/directives regarding changes and clarification of policy/ensures policies and procedures are properly implemented in the unit/section supervised

Tracks/monitors assigned operating unit budgets/spending plans; researches and/or collects, assembles, and summarizes financial/statistical information; researches assigned issues/compiles pertinent program or fiscal information/prepares complex ad hoc reports/spreadsheets/databases

Composes/drafts correspondence involving the interpretation of agency rules/regulations/program responsibility and responds to inquiries from state officials/customers/vendors/the public regarding agency matters; investigates/recommends corrective action to resolve customer complaints

Exercises independence in decision making based on agency operations/policies/procedures; receives general supervision from an administrative supervisor who makes assignments based on desired objectives and reviews work for achievement of results and performs other related work as assigned

Qualifications - All you need for success

Minimum Qualifications:

One or more years of experience as an Administrative Support Assistant (SOSA) with the Missouri Uniform Classification and Pay System; and possession of a high school diploma or proof of high school equivalency OR

Four or more years of office or related clerical experience; and possession of a high school diploma or proof of high school equivalency.

(Training from an accredited vocational or business school in Office Management, Secretarial Science, or a closely related field may substitute on a year-for-year basis for the required experience at a rate of 30 earned credit hours, or 480 clock hours, for one year.)

(Earned credit hours from an accredited college or university may substitute on a year-for-year basis for the required experience at a rate of 30 earned credit hours for one year.)

All requested documents MUST be received by the closing date listed.

Job Details - More reasons to love this position

Contingent upon your position, you may also be eligible to receive:

  • A $2.00 per hour shift differential if you are assigned to a shift that begins on or between 12:00pm (noon) and 5:00am and are employed at a 24/7 congregate care facility (i.e. institution, transition center, supervision center, or command center).
  • A $0.75 per hour maximum security stipend if you work full-time at a qualifying facility.
  • A $1.00 per hour restrictive housing stipend if you are assigned a regular post within a restrict housing/segregation unit at any facility.

The Department of Corrections currently offers a guaranteed 1% pay increase for every two years of continuous service up to 20 years!

The Missouri Department of Corrections is proud to have a tradition of promotion from within for employees looking for and seeking distinctive career paths. As you work for the department, we invite you to consider your goals and make choices to actively head toward them. We seek to recognize employees who serve with distinction.

Contact Details - If you have questions or require any accommodations to participate in the application or interview process please contact:

[email protected]

The State of Missouri is an equal opportunity employer and is committed to developing and maintaining a talented workforce.

Job Tags

Hourly pay, Full time, Work at office, Shift work,

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