Job Description

About IntelePeer.ai:

IntelePeer delivers rapidly deployable communications solutions for an always connected world. Our Conversational AI Platform instantly improves your customers’ communications experience. IntelePeer provides industry leading time-to-value with Agentic AI solutions that work seamlessly with your infrastructure. Our no-code templates, low-code, co-creation, and developer API options provide you with simple, easy-to-use tools that can be utilized by anyone.

 What we are looking for:

Job Summary:

We are seeking an IT Systems Administrator with a strong focus on Microsoft Azure, to lead and spearhead our technical initiatives within the cloud infrastructure domain. As an integral member of the IT department, you will be responsible for overseeing system performance, troubleshooting, and implementing Azure-centric solutions, ensuring a secure, robust, and efficient IT environment for our organization. The ideal candidate will be a motivated individual with a knack for problem-solving and the ability to manage multiple tasks autonomously.

Responsibilities:

As an IT Systems Administrator focusing on Microsoft Azure, your duties will include:

• In-depth administration and optimization of our Microsoft Azure and Office 365 environments.
• Designing and managing cloud infrastructures with a heavy focus on Microsoft Azure while also maintaining familiarity with Google Cloud Platform and AWS ecosystems.
• Collaborating on the development and refinement of operating system standard images tailored to organizational needs.
• Leading our vulnerability and patch management processes to ensure maximum system security.
• Ensuring our computing environments meet the stringent requirements set by our Information Security team, focusing on system hardening, configuration best practices, and log management.

Education and Experience:

The ideal IT Systems Administrator candidate will bring the following qualifications:

• Proven experience in architecting and maintaining cloud infrastructure, with a primary focus on Microsoft Azure.
• A robust track record, with 4–6 years of hands-on systems administration experience, including Windows Server and Azure resources.
• Demonstrated ability in managing and configuring Office 365, Entra ID, Azure Cognitive Services, and Azure Virtual Desktop environments.
• Significant experience providing tier 1-3 operational support for a diverse, distributed environment.
• A clear understanding of compliance with regulatory standards such as HIPAA, PCI, GDPR, SOC2, and ISO27001, and the ability to implement and maintain compliant systems.
• Experience supporting advanced wireless network infrastructures, specifically with Cisco Meraki technologies, is desirable.
  The successful candidate will have an ability to solve complex hardware, software, and connectivity problems, ranging from basic to expert level challenges. A background in supporting a variety of computing environments—including Apple, Dell, Azure, Office 365, SharePoint, Windows OS (both desktop and server), Mac OS, and Ubuntu is essential.

Physical Requirements:

• Sedentary work lifting no more than 75 pounds.
• Occasional lifting, carrying, and standing.
• Frequent hand/eye coordination to operate office equipment.
• Vision sufficient to read computer screens, reports, and related department documents.
• Dexterity to operate computer keyboards and other related office equipment.
• Endurance sufficient to sit and work at a computer for extended periods of time.
• Frequent speech communication and hearing.

Why you'll love it here:

• Unlimited Vacation for exempt employees
• Paid Holidays
• Competitive medical, dental & vision insurance for employees and their dependents
• 401K Retirement Plan
• Stock Options
• Company-paid life insurance
• Health & Flexible Savings Accounts
• Cell phone, gym, and internet reimbursement
• Paid Parental Leave
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Free snacks (Denver, and or Fort Lauderdale)
• Fun events (virtual and in-person)

Applicants must be authorized to work for any employer in the U.S.
We are unable to sponsor or take over sponsorship of an employment visa at this time.

Any requests to exercise your rights as a data subject under GDPR should be submitted to [email protected] for prompt processing. Please refer to our Privacy Policy (at ) for any questions on how IntelePeer complies with GDPR.

For California residents only: Please refer to the link below for IntelePeer’s Applicant CCPA Privacy Notice.

IntelePeer participates in E-Verify.

At IntelePeer, we value diversity and are proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status.

We strive to provide reasonable accommodations to applicants and employees with disabilities to support them in performing the essential functions of their roles.

If you have any questions or need assistance, please contact our Director of Recruiting.

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