Job Description
Description Purpose for the Position: The People and Culture partner is responsible for aligning the corporate people strategy within the hotel. In partnership with hotel leadership they drive employee engagement, help retention and help implement culture by building initiatives within the hotel. This role is also responsible for ensuring compliance with ADA, harassment investigations, leaves of absence, recruitment, training and development, wage and hour rules, workers compensation, as well as ensuring that federal and state laws are being adhered to.
The People and Culture partner help foster an environment where employees feel valued and empowered. Essential Responsibilities:
HR Compliance
- Ensures that HR policies and procedures are being followed by employees.
- Ensures that labor laws, federal and state laws are being followed and adhered to.
- Handles employee relations issues as they arise and provides guidance on workplace concerns and conflicts. Works with corporate HR to resolve complex matters.
- Completes payroll for the property and oversees wage and hour compliance.
Recruitment
- Ensures recruitment platforms are being used fully and efficiently and job postings are refreshed with appropriate job postings and appropriate branding is being used.
- Supports a seamless onboarding experience for new hires, to ensure they integrate appropriately into the hotel culture.
People Operations
- With hotel leadership and corporate guidance develop and implement programs that help enhance employee satisfaction and reduce turnover.
- Conduct interviews as appropriate and provide feedback as necessary.
- Coordinates recognition programs that celebrate team achievements and individual employee accomplishments.
- Provide news for the Windsor Newsletter by working to capture content.
- Respond to employee inquiries regarding policies, benefits, and general related matters.
- Submits employee injury reports to Workers’ compensation.
- Helps lead initiatives that enhance team morale and strengthen workplace relationships.
- Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company.
- Performs other related duties as assigned.
HRIS System
- Ad Hoc reporting as necessary for Finance and Corporate Human Resources
- Ensures all data in Paycom is relevant and up to date.
- Audits Paycom hotel data to ensure it is accurate.
- Maintain accurate and up-to-date employee records in compliance with relevant regulations.
Qualifications:
- At least 2 to 3 years’ experience in Human Resources, People Operations, or a related role, preferably in hospitality.
- Strong Self- Starter Mentality – Proactive, resourceful, and able to take initiative without constant supervision. Comfortable working independently and driving projects forward – required.
- Problem-solving mindset with proactive approach
- Ability to handle sensitive and confidential information with discretion.
- Excellent skills in Microsoft Office, HRIS system, and Applicant Tracking System.
- Understanding employment laws and regulations related to HR practices.
- A positive attitude and the ability to work effectively in a team-oriented environment.
- Hotel experience highly preferred
- Bilingual, Spanish and English is not required but highly desirable.
Qualifications Required Skills/Abilities: - Excellent verbal and written communication skills
- Bilingual Preferred
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Working understanding of human resource principles, practices and procedures
- Excellent time management skills with a proven ability to meet deadlines
- Ability to function well in a high-paced and at times stressful environment
- Proficient with Microsoft Office Suite or related software
Education and Experience: - Bachelor's degree in human resources or related field and/or equivalent experience.
- At least two years related experience required.
- SHRM-CP credential preferred.
Physical Requirements: - Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
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