Job Description

Good Works Talent has been exclusively retained by Cook CPA to lead the search for their next Director of Operations. This is a unique opportunity for an entrepreneurial operations leader to build and lead the internal engine of a fast-growing accounting firm as the founder transitions away from daily oversight.

About Cook CPA

Cook CPA is a dynamic public accounting firm based in Wichita, Kansas. Known for its integrity, client service, and commitment to professional excellence, the firm is entering an exciting period of growth and operational evolution. With a team of nine professionals and a founder who frequently travels abroad, Cook CPA is seeking a Director of Operations to ensure the firm's internal functions remain strong, scalable, and high-performing.

Why This Role is a Career Move

This role is ideal for a systems-minded leader who thrives on clarity, structure, and results. You’ll work closely with the firm’s leadership to shape the operational direction of the company while gaining autonomy and visibility. If you’re energized by driving measurable outcomes, building internal systems, and leading teams through change, this is your opportunity to make a lasting impact.

What You’ll Do

• Design and implement firm-wide operational systems and workflows that enable growth and independence from founder-led oversight.
• Redesign the client onboarding experience to enhance efficiency and client satisfaction.
• Lead the optimization of billing, collections, and reporting cycles to improve financial transparency and consistency.
• Build KPI dashboards and reporting systems that reinforce accountability and visibility across departments.
• Support and lead internal teams, manage vendor relationships, and foster a culture of ownership and operational excellence.
• Partner closely with the founder to uphold vision and values while executing on day-to-day priorities.
• Identify and evaluate how automation and light AI tools can streamline operations while maintaining compliance in a CPA environment.

What We’re Looking For

• Proven experience leading operations in a small to mid-sized business, ideally within a finance, legal, or professional services setting.
• Strong systems orientation with a track record of designing and implementing internal processes from the ground up.
• Excellent interpersonal and leadership skills; able to galvanize teams and communicate the 'why' and the 'what.'
• Comfort with operational tools such as QuickBooks, AppFolio, Excel, and other workflow software.
• A pragmatic, street-smart thinker who gets things done and is energized by solving operational puzzles.
• No CPA required – but must be fluent in business operations and familiar with the compliance rhythms of professional services.

To confidentially explore this opportunity, please upload your resume on the Good Works Talent jobs portal. This search is being led with care, integrity, and a long-term mindset to ensure mutual fit and success.

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