Our client, a multi national pharmaceutical company based out of Clayton, NC is seeking a Desktop Support Technician who meets the below requirements.
Purpose/Role
Provide Onsite Desktop & IT Support to resolve end user technical issues in a timely fashion to maintain customer satisfaction. Install, troubleshoot & maintain a wide variety of equipment & applications. Work as part of a cross-functional Information Technology (IT) Infrastructure team supporting customers that are onsite as well as remote.
Physical requirements
May move equipment &/or supplies weighing up to 33 pounds within the facility using various body positions.
May be required to work outside of regular business to support manufacturing.
May require the ability to work in loud noise environments with hearing protection.
Essential functions
Imaging of new Laptops, Desktops & clients for Office and Manufacturing system usage.
Setup and support of cellular devices for end users.
Inventory control of patch cables, video cables, peripherals and other IT items.
Assist in ordering and receiving equipment, as required.
Comply with internal and external regulations and procedures.
Follow all safety and environmental requirements in the performance of duties.
Use remote management to assist end users who are working remote.
Qualifications
Minimum of 2 years of IT experience required, preferably in a customer facing role.
Hands on hardware troubleshooting experience, including laptops, desktops, barcode scanners, Audio & Video systems.
Experience with Office365 applications.
Experience with ticketing systems such as ServiceNow.
Experience with supporting iPads and iPhones.
Operational experience, hands on support for end user technical issues in an operating facility.
Ability to demonstrate and provide excellent & friendly customer service skills.
CompTIA A+ certification is preferred.
This is an onsite position. Please only apply if you are able to commute to work everyday, Monday -Friday.
**Job Summary**The Director, Health Information Management (HIM) is responsible for the overall development, management, and operational success of the HIM department. This role oversees key HIM functions, including Unbilled/Revenue Cycle, Master Patient Index (MPI), Medical...
...Drivers are expected to obey all Rules of the Road. We demand that drivers use smart hustle for gathering your orders and getting to your car and the customers door from your car. Safety is always our top concern. Applicant must be ready to come to work with a smile, and be...
...health insurance, retirement plans, and paid time off, as well as unique perks... ...#PGH-BMC #PGH-DU Overview: For students currently enrolled in a Hospitality Program at a college or university. This is a paid Summer Internship program that helps students gain work...
...Big E's is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry!* Position can be used as an internship * Shifts: 1st shift 5:00 am to 11:30 am* Wage:$12.48/hour Benefits Include...
...Position DescriptionBrite Star Uniforms is seeking a HR Associate / Recruiter to join our growing team.Job Description:The HR Associate / Recruiter will be responsible for the end-to-end recruiting process along with various other HR and office related tasks. As...