Customer Service Representative (Remote) Job at Rooted Talent Solutions, Stockbridge, GA

V0pNeEVINmhTY0l5VGRlZEQ4c3k5dHhMZGc9PQ==
  • Rooted Talent Solutions
  • Stockbridge, GA

Job Description

About Us
We are seeking motivated and dependable individuals to join our customer service team. Our representatives play an important role in delivering excellent support to customers while enjoying the flexibility of remote work.

Position Overview
As a Customer Service Representative, you will handle inbound calls, emails, and/or chats from customers. You’ll assist with questions, resolve issues, and provide product or service information in a professional and friendly manner.

Key Responsibilities

  • Answer and manage customer inquiries via phone, email, and chat.
  • Provide accurate information about products, services, or policies.
  • Assist with troubleshooting, billing, or account-related questions.
  • Record and update customer interactions in the system.
  • Maintain a positive and professional attitude with every customer.
  • Meet performance expectations, including quality, accuracy, and efficiency.

Qualifications

  • Previous customer service experience is a plus, but not required.
  • Strong communication and problem-solving skills.
  • Ability to type and navigate computer systems efficiently.
  • Self-motivated and able to work independently.
  • High-speed internet connection and reliable computer/headset required.

Schedule & Pay

  • Flexible scheduling options are available.
  • Pay is biweekly on the 1st and 15th of each month.
  • Compensation is discussed during the interview process and varies by client program.

Why Join Us

  • 100% remote work from home.
  • Opportunity to choose your own schedule in 30-minute increments.
  • Gain valuable experience with leading companies across various industries.
  • Growth opportunities for reliable and high-performing team members.

Job Tags

Work from home, Flexible hours,

Similar Jobs

Novate Legal Search

Litigation Paralegal Job at Novate Legal Search

 ...requests. Perform document reviews for privilege as well as redaction of confidential information either manually or utilizing eDiscovery software Upload/Download documents and create links using OneDrive, DropBox, or similar program. Work with databases... 

Abbott

Clinical Data Manager Job at Abbott

 ...,000 colleagues serve people in more than 160 countries. Clinical Data Manager Working at Abbott At Abbott, You Can Do Work That Matters...  ...Were revolutionizing the way people monitor their glucose levels with our new sensing technology. The base pay for this... 

City Thrift Charlotte, NC # 148 - Charlotte

Store Manager Job at City Thrift Charlotte, NC # 148 - Charlotte

 ...Classification: Exempt Reports to: District Manager City Thrift is growing, and we are always looking for talented Store Managers! As a Store Manager in the discount retail, repurpose and recycle space, you will be part of a company that has been around 40 years helping... 

State of North Carolina

Correctional officer central Job at State of North Carolina

 ...Agency Adult Correction Division Job Classification Title Correctional Officer I (S) Position Number Grade CR05 About Us NC Department of Adult...  ...annual increases based on each year of experience as a North Carolina Correctional Officer. Those... 

INVI Inc.

Junior Marketing Associate - Entry Level | Paid Training | Immediate Hire Job at INVI Inc.

Launch your career in marketing, promotions, and brand management ! Our growing company is seeking a Junior Marketing Associate to support client campaigns, marketing initiatives, and promotional events. No experience required we provide paid training, mentorship...