Client Relations Coordinator - Remote Job at GL Worldwide, Aurora, IL

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  • GL Worldwide
  • Aurora, IL

Job Description

Client Relations Coordinator - Remote
____________________________________________________

Job Overview: 

We are seeking a dedicated and enthusiastic Client Relations Coordinator
to join our Clients’ customer service team. The successful candidate will be responsible for exceptional communication with clients, accurate reporting, and high-level support to teams, ensuring seamless client experiences and efficient operations. 

Key Responsibilities:

  • Exceptional Client Communication
    • Demonstrate excellent written and verbal communication across multiple platforms, including phone, Zoom, web chat, and email.
    • Engage professionally and confidently with stakeholders at all levels to ensure clear, positive, and effective interactions.
    • Provide a seamless and supportive experience for clients in all communications.
  • Reporting and Administrative Tasks
    • Manage and maintain accurate client reports, including tracking attendance, success metrics, and traffic light indicators.
    • Ensure timely and accurate data entry to support business operations and client tracking.
  • High-Level Support
    • Provide high-level assistance to the Client Success and Coaching teams, improving efficiency and client engagement.
    • Work collaboratively across internal teams to align client engagement strategies and initiatives.

Qualifications:

  • Experience in sales, and life insurance
    Experience in Data Entry
  • Support to client success and recommendation
  • Knowledge with Zoom and other Microsoft Apps
  • Experience in Calendar scheduling (Calendly management)
  • Insurance licenses are a plus– if you’re not licensed, we assist in licensing.

Workplace Perks:

  • Unlimited earnings
  • Travel incentives
  • Health insurance
  • Coaching, training and supportive team
  • Vibrant, diverse and inclusive work environment
  • 100% work from home – no traffic, no daily commute
  • Fixed weekends off

Job Tags

Remote job, Full time,

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